Help & Support

Your guide to creating the perfect CV with our assistant.

Getting Started

1

Choose a Design

Begin by selecting a CV template that fits your professional style. The app includes 8 distinct styles to suit different needs:

  • Classic & Minimalist: Great for all professions.
  • Dynamic & Technical: Ideal for candidates with extensive experience.
  • Creative & Elegant: Perfect for designers, marketers, and students who want to stand out.

You can't go wrong, as you can always come back and regenerate your CV with a different template later!

Screenshot of the CV design selection screen

📝 Entering Your Data

2

Option A: Upload Your Existing CV

If you have a CV in PDF format, you can upload it. Our AI will parse the document and automatically fill in the form fields for you. This is the fastest way to get started.

💡 Pro Tip: This works best with standard, text-based PDFs. If your PDF is an image or has a very complex layout, the AI might struggle to extract all information perfectly. Always review the extracted data in the form.
Screenshot of the data entry choice screen, highlighting the Upload CV option
3

Option B: Fill the Form Manually

If you don't have a CV or prefer to start fresh, choose to fill out the form. The form is organized into collapsible sections (accordions). Click on any section header (e.g., "Personal Information") to open it and enter your details.

✨ New Feature: The form now includes dynamic sections where you can add multiple experiences, education entries, certificates, and languages with easy-to-use controls.
Screenshot of the main CV form with accordion sections

👁️ Live Preview & Editing

4

Real-Time CV Preview

Once you start filling out the form, you'll see a live preview of your CV on the right side of the screen. Every change you make in the form is instantly reflected in the preview - no need to click "Generate" or refresh!

🚀 Key Features:
  • Instant updates as you type
  • See exactly how your CV will look
  • Test different styling options in real-time
  • Perfect formatting preview before download
Screenshot showing the split-screen view with form on left and live CV preview on right
5

Interactive Form Controls

The form includes powerful controls to manage your CV content:

  • Add/Remove Sections: Easily add multiple work experiences, education entries, certificates, and languages
  • Reorder Entries: Use up/down arrows to reorder your experiences and education
  • Accordion Navigation: Collapse/expand sections to focus on what you're editing
  • Auto-Save: Your progress is automatically saved to your browser
💡 Pro Tip: The first two accordion sections open by default for better user experience. Click any section header to expand it and start editing.
Screenshot highlighting the add/remove and reorder controls in the form

🤖 Using AI Features

Our AI assistant can help you refine your content. Look for the AI wand icon next to certain fields.

6

Smart Content Enhancement

The AI wand appears next to key fields like Summary, Skills, and Job Responsibilities. Here's how it works:

  • Rewrite Existing Content: If you've written something, AI will enhance it with stronger action verbs and professional phrasing
  • Generate New Content: If the field is empty, AI creates content based on your job title and other CV information
  • Context-Aware: AI considers your entire CV for consistent, relevant suggestions
✨ Smart Feature: The AI analyzes your job title, company, and existing content to provide personalized suggestions that match your career level and industry.
Screenshot showing the AI wand icon next to a text field with enhanced content

📄 AI-Powered Cover Letter

7

Generate Tailored Cover Letters

After creating your CV, you can generate a personalized cover letter for any job application:

  1. Click the "Generate Cover Letter" button in the CV preview
  2. Paste the job description from the job posting
  3. Our AI analyzes both your CV and the job requirements
  4. Get a tailored cover letter that highlights relevant experience
💡 Pro Tip: The more detailed the job description you provide, the better the AI can tailor your cover letter to match specific requirements and keywords.
Screenshot of the cover letter generation modal with job description input
8

Edit and Customize

Once your cover letter is generated, you can make it perfect:

  • Rich Text Editor: Full formatting toolbar with fonts, colors, and alignment
  • Real-time Preview: See changes instantly as you edit
  • Professional Formatting: Maintains proper business letter structure
  • Save & Download: Export as PDF alongside your CV
🚀 Advanced Editing: The cover letter editor includes font selection, text formatting, alignment options, and color customization to match your personal brand.
Screenshot of the cover letter editor with formatting toolbar

🎨 Styling Your CV

Personalize the look and feel of your CV with our comprehensive styling options. All changes are reflected instantly in the live preview!

9

Live Color Customization

The "Customize Styling & Layout" accordion section gives you complete control over your CV's appearance:

  • Color Pickers: Visual color selectors with hex code inputs for precise control
  • Sidebar Colors: Customize background and text colors for sidebar sections
  • Heading Colors: Set background and text colors for section headings
  • Accent Colors: Choose colors for skill bubbles, name, and title
  • Body Text: Adjust main content text colors for perfect readability
🎯 Live Preview: Every color change is instantly visible in the CV preview - no need to generate or refresh!
Screenshot of the color picker interface with live preview
10

Typography & Font Control

Fine-tune your CV's typography for the perfect professional look:

  • Font Families: Choose from professional fonts for different sections
  • Font Sizes: Adjust sizes for name, title, headings, and body text
  • Font Weights: Control boldness levels (300-900) for emphasis
  • Font Styles: Apply italic or normal styling to specific sections
  • Line Spacing: Adjust line height for better readability
  • Paragraph Spacing: Control spacing between sections
💡 Pro Tip: Use consistent font families and weights throughout your CV for a cohesive, professional appearance.
Screenshot showing font and typography customization options
11

Advanced Layout Options

Optimize your CV layout for maximum impact:

  • Smart Sidebar Layout: Automatically balances content between main and sidebar areas
  • Education Placement: Choose to place education above or below experience
  • Custom Sections: Add and position custom sections in main content or sidebar
  • Print Header Toggle: Show/hide header information for print versions
  • Dynamic Layout: Automatically adjusts layout based on content length
🚀 Smart Feature: The dynamic layout automatically moves sections to the sidebar when your experience section is extensive, creating perfect balance.
Screenshot of layout customization toggles and options

⬇️ Downloading Your Documents

12

Download Your CV

Once you're satisfied with your CV in the live preview, click the "Download as PDF" button. This opens your browser's print dialog with optimized settings.

🎯 Perfect PDF Settings:
  • Destination: "Save as PDF"
  • Enable "Background graphics" or "Print backgrounds"
  • Margins: "Default" or "None" for best fit
  • Paper size: A4 (recommended for most regions)
💡 Pro Tip: Some browsers allow "Custom" margins where you can visually drag the edges to fit content perfectly on one page. This is especially useful for longer CVs.
Screenshot of browser print dialog with correct settings highlighted
13

Download Your Cover Letter

After generating and editing your cover letter, use the same process to download it as a PDF. The cover letter maintains professional formatting and can be customized to match your CV's styling.

📄 Professional Output: Both CV and cover letter are optimized for ATS (Applicant Tracking Systems) and maintain perfect formatting across all devices and PDF viewers.

🔧 Troubleshooting

PDF Upload Issues

Problem: PDF upload fails or extracts incorrect/incomplete data.

⚠️ Common Causes:
  • Image-based PDFs (scanned documents)
  • Complex layouts with unusual formatting
  • Password-protected or corrupted files
  • Very large file sizes (>10MB)

Solution: Our AI works best with standard, text-based PDFs. If extraction fails, manually fill out the form - it's often faster and more accurate for complex CVs.

🎨

Downloaded PDF Looks Wrong

Problem: Colors missing, formatting broken, or layout issues in downloaded PDF.

🔧 Quick Fix Checklist:
  • Enable "Background graphics" in print dialog
  • Set margins to "Default" or "None"
  • Use Chrome or Firefox for best results
  • Ensure page scaling is set to 100%

Advanced: Try different browsers if issues persist. Chrome generally produces the most consistent PDF output.

💾

Lost Work / Data Not Saved

Problem: Closed browser and lost all CV data.

💡 Prevention Tips:
  • Use regular browser windows (not incognito/private)
  • Don't clear browser data while working
  • Look for "Load Saved Data" button when returning
  • Download your CV frequently as backup

Recovery: Check if the "Load Saved Data" button appears when you return to the app - your data might still be there!

🤖

AI Features Not Working

Problem: AI wand button doesn't respond or generates poor content.

⚠️ Troubleshooting Steps:
  • Check your internet connection
  • Fill in job title and company fields first
  • Wait for loading animation to complete
  • Try refreshing the page if stuck

Tip: AI works better with more context - fill in your basic information before using AI enhancement features.

📱

Mobile/Tablet Issues

Problem: App doesn't work well on mobile devices.

📱 Mobile Recommendations:
  • Use desktop/laptop for best experience
  • On mobile: use landscape orientation
  • Tablet users: works well in landscape mode
  • Live preview may be limited on small screens

Note: While the app works on mobile, the live preview and editing experience is optimized for larger screens.

🌐

Browser Compatibility

Recommended browsers for best experience:

✅ Fully Supported:
  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (macOS/iOS latest version)

Note: Older browsers may have limited functionality. Update to the latest version for the best experience.

Still Need Help?

If your question isn't answered here, please don't hesitate to reach out to our support team.

Contact Support